Effective Date: 1 July 2023
2. Collection of Personal Information:
We may collect personal information from clients, which may include, but is not limited to:
b. Contact information (email address, phone number, address)
c. Date of Birth
d. Medical History
e. Health Information
f. Payment information
g. Photographs (before and after treatments)
h. Records of treatments received.
We collect this information through various means, including in-person, over the phone, through our website, via email or text messaging.
3. Use of personal Information:
We collect and use personal information primarily for the following purposes:
a. Providing our medical treatments and services to you
b. To maintain client records and treatment histories.
c. To communicate with clients regarding appointments, treatment options, and follow ups.
d. To processing transactions and payments.
e. To responding to your enquiries and requests.
f. To improve our services and customer experience.
g. To complying with Legal Requirements.
4. Disclosure of Personal Information:
We may disclose your personal information to third parties in the following circumstances:
a. To medical professionals and staff involved in providing treatments and services.
b. Legal and regulatory authorises as required by law.
c. Third parties with your consent, if required for specific purposes not covered by this policy.
d. To third-party service providers, such as payment processors, for the purpose of facilitating transactions.
5. Security of Personal Information:
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure storage of physical records and data encryption for electronic records.
6. Access and Correction of Personal Information:
Clients have the right to access and correct their personal information held by Laser Skin & Vein Clinic. If you wish to access or update your information, please contact our Privacy Officer on [email protected] – Attention: Privacy Officer.
If you believe your privacy rights have been violated or have concerns about our handling of your personal information, please contact our Privacy Officer. We take privacy complaints seriously and will respond promptly to address your concerns.
8. Amendments to Policy:
9. Contact us: