Laser Skin & Vein Clinic

Contact Us

Laser Skin & Vein Clinic

262 Melbourne Street, North Adelaide,
South Australia 5006

Telephone: (08) 8267 2800
Facsimile: (08) 8267 2034

Email: admin@laserskinandvein.com.au

 

Open Hours:

Monday 9:00am – 5:00pm
Tuesday 9:00am – 5:00pm
Wednesday 9:00am – 5:00pm
Thursday 1:00pm – 6:30pm
Friday 9:30am – 2:00pm (AS REQUIRED)
Saturday 9:30am – 2:00pm
Times are approximate only

 

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Policy

The following procedures and policies are designed to maximise our efficiency in providing you with the best possible service.

We do our utmost to operate efficiently and keep to scheduled appointment times. Your appointment time is made specifically for you – we do not squeeze extra patients in, or double-book your time.

We understand occasionally circumstances arise that cause us to run late. We ask for your patience and understanding.

You can assist our efforts to operate efficiently by arriving on time for your appointments. A five minute delay in your arrival will put us five minutes behind for every patient who follows you.

Parking in North Adelaide is notoriously bad-please allow adequate time to park as it is not an excuse for being late.

If you are late for your appointment you may be asked to wait for a short time so as to not disadvantage those patients who have arrived on time.

If you are 15 minutes late for your appointment you may be asked to reschedule if it is not convenient for us to see you.

Should you need to change an appointment time we ask that you give us the courtesy of 24 hours notice (if possible).

Appointments re-scheduled with less than two hours notice may incur a missed appointment fee.

Missed Appointment

First missed appointment will receive a phonecall and be reminded of our policy.

Second and subsequent missed appointments may incur a $50 non-attendance fee which will be added to your next treatment/appointment.

On occasions eg when appointments are in high demand, or for longer appointments, we may also request that you provide us with a credit card deposit of $50 to secure your booking.

We send reminder texts to your mobile approx 48 hours prior to your appointment so please provide us with your current mobile number.

Thank you for your understanding.